Psychosocial risk factors in officials working in health centers Chillán, 2024

Abstract

Introduction: Psychosocial risks are variables in the work environment that affect physical and mental health. In the healthcare field, they are grouped into work content, organization and management, and social context, negatively impacting the quality of service and work well-being.

Method: Descriptive cross-sectional study. The sample was 60 professionals and non-professionals who work in health centers in Chillán. A sociodemographic and work questionnaire was applied in addition to the SUSESO/ISTAS21 instrument.

Results: Of the 60 health officials in Chillán, 78.3% are women, 65% are single, and 88.3% are urban residents. In terms of working conditions, 88.3% are professionals, 88.3% have been working for 0 to 10 years. The highest psychosocial risks identified were psychological demands (61.7%) and double presence (63.3%).

Conclusions: Psychosocial risks can have a significant impact on the physical and mental health of health officials. These risks must be addressed at the organizational level, in order to improve the work environment as well as the well-being of employees, promoting a better quality of care for users.